Bank Sumsel Babel won the Award for Best Service in Indonesia Infobank version

[Jakarta, February 1 2024]

In a proud achievement, Bank Sumsel Babel has succeeded in winning 12 awards for the best service in Indonesia (Satisfaction, Loyalty & Engagement). We are grateful that this achievement is the dedication and commitment of Bank Sumsel Babel.

The awards received include various categories that reflect Bank Sumsel Babel's excellence in serving customers, product innovation, banking technology, and compliance with regulations. This confirms that Bank Sumsel Babel continues to maintain the quality of its services for all customers.

Taking place at Hotel Indonesia Kempinski Jakarta (1/2), the award was received directly by the Operational Director of Bank Sumsel Babel, Mr. Arief Yulianto.  This achievement is the result of strong collaboration and synergy from the entire Bank Sumsel Babel team.

Operational Director of Bank Sumsel Babel, Mr. Arief Yulianto expressed his sincere appreciation to all BSB Nian who with high dedication have played an important role in winning this award to be presented to the entire community in South Sumatra and Babel.

“Apart from that, compliance with all applicable banking regulations is a principle that we uphold. We realize that customer trust and security are valuable assets that we must protect. "Therefore, we continue to strive to carry out services in accordance with established banking regulations in order to provide confidence to customers and other stakeholders," he added, accompanied by Chief Corporate Secretary Moch Robi Hakim and Head of Operations and Services Division Bambang Wahyu Nugroho.

This award is clear proof that every step we take to improve our services is the right step. However, this award is also a challenge for us to continue to innovate and adapt to the changes that occur around us. We will continue to work hard to meet the banking needs of the people of South Sumatra and Babylon, as well as maintain the trust given to us by our customers and stakeholders.

"We express our sincere thanks to all customers and stakeholders who have given support and trust to Bank Sumsel Babel. "We are committed to continuing to provide the best service and superior banking experience for all our customers," concluded Mr. Arief.