Product Mobile Savings | Bank Sumsel Babel

Get to know the product

Name of Issuer

Main Features

Benefits

  1. it is free from charging fees for;
     a. monthly administration;
     b. account opening;
     c. cash deposit transactions;
     d. incoming transfer transactions;
     e. overbooking transactions; and
     f. account closing.
  2. earns interest starting from an account balance of Rp 1.00 (one rupiah). 
  1. Mobile Savings is easy to reach because customers can transact at the nearest agents or at all Bank Sumsel Babel Operational Branch Offices.
  2. Tabungan Seluler is easy to use for transactions using only any type of mobile phone.
  3. Easily transact bill payments, purchases and fund transfers.
  4. The account number is easy to remember because the HP number is the same as the account number.

 Risks

  1. For the convenience and security of transactions, Customers are required to provide information and/or personal data that is true, accurate, and in accordance with actual conditions. If there are errors or data discrepancies, the customer will be responsible for any risks or consequences that arise.
  2. The customer is fully responsible for the confidentiality and security of the account, including PIN, password, and access to digital banking services (e-channel). In the event of misuse by other parties, such as data theft or fraud, the risk is fully borne by the Customer. Make sure to always keep the data confidential and not give it to anyone, including those who claim to be Bank officers.
  3. Mobile Savings interest rates are subject to change at any time in accordance with the Bank's policies and market conditions. This change may affect the amount of interest received by the Customer. Therefore, it is advisable to always monitor the latest information regarding interest rates in order to make informed financial decisions.
  4. In certain situations, banking services may be disrupted due to factors beyond the Bank's control, such as system disruptions, power outages, natural disasters, or government policies. The Bank will endeavour to provide the best solution in such circumstances, but the Customer needs to understand that there is a risk of transaction delays or disruptions in certain circumstances.

Requirements and Procedures for Opening an Account

  1. Physical Identity Card (KTP-el (original and / or digital) / Driver's License (SIM) / Passport
     Especially for prospective customers who are not yet eligible to have an e-KTP / SIM / Passport, can use other identity documents such as Student Identity Cards by attaching;
     a. Consent Letter from parents and parents' identity documents and Family cards / Birth Certificates; or
     b. Consent Letter from the party responsible for the prospective customer (Guardian) and the Guardian's identity document and Document / Certificate of guardianship from the local District Court / Village or Village Head where the prospective customer is domiciled.
  2. Other identity documents
     Customers who due to a condition do not / do not have a physical and / or digital KTP-el / SIM / Passport, can use other identity documents that at least contain information on the full name, address of residence and identity document number, such as:
     a. Identification cards issued by the government such as Pension Identity Cards, etc.;
     b. A certificate from the village or village head where the prospective customer is domiciled; or
     c. Reference letter from a Bank Sumsel Babel customer who knows the prospective customer's profile, accompanied by the reference customer's identity document, and must be verified with the relevant customer specimen contained in the Bank.

Fees

Additional Information

  1. The Bank reserves the right to reject any application for account opening or other products if you do not meet the applicable terms and conditions.
  2. Customers are advised to read this Summary of Product and Service Information (RIPLAY) carefully to understand the benefits, costs, risks, and terms and conditions that apply. If there is anything that is unclear, the customer has the right to ask a Bank employee for further explanation before deciding to use this product.

FAQ

  1. Customer Care Hotline 1500711
  2. Customer Care Email contactcenter@banksumselbabel.com


Internet Banking Personal Internet Banking Personal Internet Banking Corporate Internet Banking Corporate Online Complaints Online Complaints Contact Us Contact Us