Customer Scan QRIS Merchant available at the cashier.
Customer Enters Payment Amount and Confirms with PIN/OTP.
Merchant Receives Notification of Successful Payment within seconds.
Simulation Example: a. Customers buy food at Warung Sederhana for Rp 50,000. b. Customers open BSB Mobile, select the Pay with QR menu, then Scan QRIS at the cashier. c. Customers enter the payment amount of Rp 50,000, then confirm with a PIN. d. The merchant receives a successful payment notification. The merchant receives a successful payment notification, and the transaction is complete.
Simulation of Payment Acceptance by Merchant
Merchant Displays Static QR at the cashier's desk or uses Dynamic QR from the merchant application.
Customers Make Payments with e-wallet or mobile banking applications.
Merchant Gets Successful Transaction Notification on mobile phone or merchant dashboard.
Simulation Example: a. Warung Kopi Makmur registers for BSB QRIS, then receives a printed Static QR. b. Customers who want to pay simply scan QRIS with their payment application. c. After a successful transaction, the Merchant gets a notification on their mobile phone or digital receipt.
FAQ
Customer Complaint ProcedureCustomers can submit complaints to Bank Sumsel Babel through: Call Centre: 1500711 WhatsApp: +62 811 1500 711 Email: contactcenter@banksumselbabel.com
Disclaimer The customer has read and understood this product information before registering. Bank Sumsel Babel has the right to make changes to service features and policies in accordance with applicable regulations.